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Returns Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns within 30 days of purchase. You can return your product for a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Discounted items are refunded at the discounted price.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

  • Reply to your order confirmation email to request which products you would like to return.
  • Package the item/s safely for transport.
  • Send items back to us.
  • Please note there may be a restocking charge applied to any none faulty returned goods.

Additional Information:

  • Returns are usually processed within two days of receipt
  • Only faulty items will have return postage paid for. Any change of mind returns are at the buyer's expense.
  • It is the responsibility of the buyer to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).
  • Certain items cannot be returned these include but are not limited to special order products and calibrated products.
  • If you have any other queries, please contact us by phone or email.